Service Advisor

Position: Service Advisor
Industry: Automobile Dealership
Experience: 0–2 Years
Qualification: Diploma/Degree in Mechanical or Automobile Engineering

Key Responsibilities

- Interact with customers to understand their vehicle service and repair requirements.
- Explain service requirements, estimated costs, and delivery timelines to customers.
- Prepare job cards and ensure accurate documentation of vehicle complaints and service requests.
- Coordinate with technicians and the workshop team to ensure timely vehicle servicing.
- Keep customers updated on service progress and additional repair requirements.
- Ensure proper vehicle inspection and coordinate vehicle delivery after service completion.
- Handle customer queries and complaints professionally.
- Maintain customer satisfaction and support follow-up activities.

Eligibility Criteria

- Diploma or Degree in Mechanical or Automobile Engineering.




- 0–2 years of experience in an automobile dealership; freshers with relevant qualifications may also apply.
- Good verbal and written communication skills.
- Basic knowledge of automobile systems, servicing, and repairs.
- Valuable customer-handling and interpersonal skills.
- Ability to coordinate with customers, technicians, and workshop staff.
- A customer-focused attitude with a willingness to learn.

Preferred Skills

- Knowledge of service job cards and workshop processes.
- Basic computer skills and documentation abilities.
- Prior internship or experience in an automobile service centre will be an advantage.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

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