Job Summary

"This position is open with Bajaj Finance ltd."

Responsibilities

- Own all FCU activities pre and post sourcing for all products, in the region across all locations.

- Minimizing fraud losses to ensure robust portfolio health.

- Managing and supporting effective deployment of FCU officers.

- Conducting extensive non starter investigations through location fraud management teams to reduce fraud rates.

- Effectively engage with operations, collections and sales teams to contribute towards overall reduction in fraud loss, across locations in the region.

- Proactively identifying fraud trends and taking effective corrective measures. Also continuously engaging with key location teams and central team to identify process improvement opportunities.

- Engaging with location fraud management officers in cracking fraud gangs. This will involve working closely with law enforcement agency and lawyers.

- Provide regular feedback to central policy team basis field learnings.





- Identifying the training needs of all front end sales staff by analyzing the changes in fraud trends. Ensuring the training is done in timely manner.

- Co-coordinating mystery shopping and seeding activities on dealers, agencies and executives to minimize frauds.

- MIS with suitable analysis, providing meaningful insights.

- Achieving exceeding goals and targets.

- Grooming and management of the team to achieve their respective targets.

- Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction.

Required Qualifications and Experience

- Graduate/Post Graduate with 8-10 years of relevant experience or knowledge.

- Retail Fraud control / Collections experience.

- Valuable communication, analytical skills and an eye for detail.

📌 National Lead - Risk Containment Unit (Pune)
🏢 Bajaj Finance
📍 Pune