CRM Executive – Jewellery Showroom

Salary: ₹18,000 – ₹25,000 per month
Location: Coimbatore, Tamil Nadu
Job Type: Full-Time | Work from Showroom
Experience: Freshers Welcome | Experienced Candidates Preferred

Job Description

We are looking for a customer-oriented and approachable CRM Executive to enhance customer satisfaction, build long-term relationships, and provide personalized assistance to customers visiting our jewellery showroom.

Key Responsibilities

- Handle customer enquiries, feedback, complaints, and follow-ups professionally.
- Build strong customer relationships and encourage repeat visits.
- Explain jewellery savings schemes, their benefits, terms, and conditions to customers.
- Understand customer preferences and guide them towards suitable jewellery schemes based on their needs and budget.
- Follow up with customers regarding scheme enrolments, payments, enquiries, and upcoming visits.
- Resolve customer concerns patiently and ensure a positive customer experience.
- Maintain and update customer databases and CRM records accurately.




- Coordinate with the sales team to address customer concerns and improve service quality.

Candidate Requirements

- Pleasant personality with a friendly attitude and a customer-first approach.
- Strong communication and customer-handling skills.
- Tamil is mandatory; English and Malayalam are preferred.
- Basic computer knowledge and MS Excel skills.
- Positive listening, problem-solving, and follow-up abilities.
- Freshers are welcome; relevant experience is an added advantage.
- Candidates with experience in CRM, jewellery showrooms, retail stores, or malls are preferred.
- Candidates residing within 5–10 km of the showroom are preferred.
- Updated resume and recent passport-size photograph are compulsory.

Benefits

- Provident Fund (PF)
- Leave Encashment

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Leave encashment
- Provident Fund

Work Location: In person

📌 CRM Executive (Coimbatore)
🏢 DAR Jewellery
📍 Coimbatore