07 Nov
|
Vasutti
|
Bengaluru
Job Title: Email Support Executive
Department: Customer Support
Experience: Freshers / Experienced
Job Responsibilities:
- Handle customer queries and concerns through email.
- Provide accurate and professional responses to customer enquiries.
- Resolve customer issues within the defined turnaround time (TAT).
- Maintain proper communication and follow-up with customers.
- Ensure customer satisfaction through timely and effective email support.
- Escalate complex issues to the concerned departments when required.
- Maintain proper records of customer interactions.
Required Skills:
- Excellent written communication skills in English & HIndi
- Good typing speed with accuracy.
- Basic computer knowledge and familiarity with MS Office.
- Valuable email drafting and comprehension skills.
- Ability to handle customer queries patiently and professionally.
- Attention to detail and problem-solving abilities.
Eligibility:
- Minimum qualification: Any Graduate.
- Freshers and experienced candidates can apply.
- Candidates must have valuable written English communication skills.
Interested candidates can apply with their updated resumes.
Pay: Up to ₹27,000.00 per month
Perks:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Experience:
- BPO: 1 year (Preferred)
Language:
- English (Required)
Location:
- Bangalore City, Bengaluru, Karnataka (Required)
Work Location: In person
📌 Email Process Executive (Bengaluru)
🏢 Vasutti
📍 Bengaluru