Job highlights

- Shift: Day
- . Desired Profile : . Graduate in any discipline
- Degree in Business Administration,Marketing,or related fields is preferred
- a degree in Business Administration,Marketing,or related fields is preferred. . 3-6 years of experience in Customer Relationship Management,Key Account Management,Customer Experience,or Client Servicing. . .

Degree in Business Administration, Marketing, or related fields is preferred

Location: Bangalore Office

Shift: Day

Reporting To: Head - Business Operations

Looking for a proactive and customer-focused Key Account Manager to manage retail customer relationships, enhance customer satisfaction, and drive repeat business and revenue growth.

Key Responsibilities

- Own customer relationships and ensure a positive end-to-end customer experience.
- Proactively engage customers, collect feedback, and address concerns.
- Coordinate with internal teams to resolve customer issues and implement service improvements.
- Drive customer retention, repeat business, referrals, and positive reviews.
- Identify upselling and cross-selling opportunities across Visa, Attestation, Travel, Insurance, Hotel, and Forex services.
- Ensure timely follow-ups and ownership of customer commitments

Desired Profile :




- Graduate in any discipline; a degree in Business Administration, Marketing, or related fields is preferred.
- 3-6 years of experience in Customer Relationship Management, Key Account Management, Customer Experience, or Client Servicing.
- Excellent communication, interpersonal, and relationship management skills.
- Robust customer ownership, problem-solving, and coordination abilities.
- Commercial orientation with the ability to identify business opportunities.
- Experience in travel, visa services, hospitality, retail, or other customer-centric industries will be an advantage.
- Experience in managing customer grievances and service recovery is desirable.

If you are passionate about customer relationships, delivering exceptional experiences, and driving business growth, we would love to hear from you Mandatory: Please review the and the business website : Global Mobility Services

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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