– IT Trainee

Designation: IT Trainee

Institution: MAGJ Hospital, Mookkannoor

Employment Type: Trainee

1. Job Summary

The IT Trainee will assist the IT Department in providing technical support, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth functioning of IT operations across the hospital. The trainee will receive practical exposure to hospital information systems and day-to-day IT activities under the guidance of experienced IT personnel.
1. Key Responsibilities

A. Technical Support
- Provide basic hardware and software support to hospital staff.
- Assist in troubleshooting computer, printer, scanner, and other peripheral issues.
- Install and configure operating systems and necessary software.
- Assist in resolving basic network and internet connectivity issues.
- Attend IT-related complaints and provide timely support.

B. Hospital Software Support
- Assist users with hospital management software (HMS).
- Provide basic support for Grapes software and related applications.
- Assist in troubleshooting login, access, and system-related issues.
- Coordinate with software vendors whenever required.
- Help users understand and operate hospital IT applications.

C. Network & System Maintenance
- Assist in maintaining LAN, Wi-Fi, and network connectivity.
- Monitor the functioning of computers and IT equipment.
- Assist in maintaining and updating antivirus software.
- Support data backup activities as instructed.
- Report hardware failures and technical issues to the IT supervisor.

D. Documentation & Inventory
- Maintain records of IT complaints and service requests.
- Assist in maintaining IT asset and equipment registers.




- Record hardware and software installations.
- Maintain documentation of system maintenance and troubleshooting activities.

E. Data Security & Confidentiality
- Follow hospital IT policies and data security procedures.
- Maintain strict confidentiality of patient and hospital information.
- Assist in implementing basic cybersecurity practices.
- Ensure that unauthorized access to hospital systems is prevented.

1. Educational Qualification

- Diploma / Bachelor's Degree in Computer Science, Information Technology, Computer Applications, or a related field.
- Freshers are encouraged to apply.
- Basic knowledge of computer hardware, software, and networking is preferred.

1. Required Skills

- Basic knowledge of computer hardware and software.
- Understanding of LAN, Wi-Fi, and networking fundamentals.
- Basic troubleshooting and problem-solving skills.
- Valuable communication and interpersonal skills.
- Willingness to learn new technologies.
- Ability to work independently and as part of a team.

1. Training & Development

- Practical training in hospital IT operations.
- Exposure to Hospital Management Software (HMS) and Grapes software.
- Training in computer hardware maintenance and networking.
- Hands-on experience in IT troubleshooting and user support.
- Guidance from experienced IT professionals.

1. General Requirements

- Willingness to work in shifts as per hospital requirements.
- Good discipline, punctuality, and professional conduct.
- Ability to handle multiple IT support requests.
- Maintain confidentiality of hospital and patient information.

Job Type: Full-time Pay: From ₹5,000.00 per month

Work Location: In person

📌 IT Trainee (Angamaly)
🏢 MAGJ Hospital Mookkannoor
📍 Angamaly