Job Title: IT Project Manager – US IT Staffing & Operations

Industry: IT Staffing / Recruitment

Experience: 10 Years

Employment Type: Full time

Work Location: Madhapur - Hyderabad, (India)

Job Function: US IT Staffing, Client Management & Business Operations

Job Summary

We are looking for an experienced and dynamic IT Project Manager to manage and drive the overall US IT Staffing business operations. The candidate will be responsible for managing existing clients, acquiring new clients, developing business relationships, handling stakeholders, managing recruitment teams, and ensuring end-to-end delivery of US IT staffing requirements.

The ideal candidate should have strong experience in US IT staffing, client relationship management, business development, team leadership, and recruitment operations. The candidate will act as the primary point of contact for clients, internal recruitment teams, vendors, and senior management.

Key Responsibilities

1. US IT Staffing Operations Management

- Manage and oversee end-to-end US IT staffing operations.
- Handle daily recruitment activities, client requirements, submissions, interviews, and placements.
- Coordinate with recruiters and delivery teams to ensure timely and quality candidate submissions.
- Monitor recruitment productivity, performance, delivery timelines, and business targets.
- Ensure proper tracking of requirements, candidate submissions, interviews, offers, and closures.

2. Client & Stakeholder Management

- Manage existing client relationships and serve as the primary point of contact.
- Build strong relationships with US-based clients, implementation partners, prime vendors, and staffing agencies.
- Coordinate with clients and stakeholders to understand hiring requirements, expectations, and delivery priorities.
- Conduct regular client meetings and provide recruitment progress updates.




- Resolve client escalations and ensure service quality and long-term partnerships.

3. New Client Acquisition & Business Development

- Identify and acquire new US IT staffing clients and business opportunities.
- Develop relationships with direct clients, MSPs, implementation partners, and Tier-1/Tier-2 vendors.
- Generate new business through LinkedIn, email campaigns, networking, and professional connections.
- Drive vendor registration, empanelment, rate negotiations, and partnership agreements.
- Build a strong client pipeline and convert business opportunities into active requirements.

4. Team & Delivery Management

- Manage, guide, and mentor US IT recruiters and account managers.
- Allocate requirements to recruiters based on their skills and expertise.
- Set daily, weekly, and monthly targets for the recruitment team.
- Monitor recruiter performance, submission quality, interview ratios, and closures.
- Conduct regular team meetings and provide guidance to improve productivity.
- Ensure accountability and timely delivery across the team.

5. Management Reporting & Business Reviews

- Prepare and share daily, weekly, and monthly business performance reports with management.
- Provide updates on client acquisition, active requirements, submissions, interviews, placements, and revenue.
- Maintain client-wise, recruiter-wise, and requirement-wise trackers.
- Identify business challenges, delivery gaps, and opportunities for improvement.




- Present business progress, performance metrics, and growth strategies to senior management.

Required Skills & Competencies

- Strong experience in US IT Staffing and Recruitment Operations.
- Excellent client relationship and stakeholder management skills.
- Experience in new client acquisition and business development.
- Strong knowledge of US IT recruitment processes and hiring models.
- Experience managing recruitment teams and delivery operations.
- Knowledge of US staffing models such as W2, C2C, and 1099.
- Understanding of US tax terms, vendor management, MSP/VMS processes, and rate negotiations is an advantage.
- Excellent communication, negotiation, leadership, and problem-solving skills.
- Strong reporting, analytical, and business management capabilities.
- Educational Qualification

- Bachelor's degree in any discipline.
- MBA in HR, Marketing, or Business Administration will be an added advantage.
- Experience Required

- 5–10 years of overall experience in US IT Staffing.
- Minimum 2–3 years of experience in team management, client management, or delivery leadership.
- Proven experience in handling US clients and acquiring new business opportunities.
- Candidates with experience managing end-to-end US staffing operations will be preferred.

Key Performance Indicators (KPIs)

- New client acquisition and vendor empanelments.
- Number of active clients and requirements.
- Quality candidate submissions and interview conversion ratio.
- Successful placements and revenue generation.
- Recruiter productivity and team performance.
- Client satisfaction and relationship growth.
- Timely and accurate management reporting.

Pavan Kumar

Lead & Delivery Head

ARA Solutions Pvt. Ltd.

Email: [HIDDEN TEXT]

Phone: (phone hidden)

📌 IT Project Manager – US IT Staffing & Operations (Secunderabad)
🏢 Ara Solutions and Consulting Services Private
📍 Secunderabad