Language capability: must be at least bilingual with an extra flair of UK/US accent in order to be able to assist the member in his/her own language which will ensure better communication, better quality in the delivery of the service.
- Fluent English communication
- Basic Computer knowledge
- Good telephone etiquette
- Critical thinking and problem solving.
- Worked/working with BPO Industry- International process would be an added advantage
Competencies
- Customer service Orientation
- Team Working
- Flexibility
- Self-Awareness and Confidence
- Achievement
- Communication
- Good Aptitude
Advantages:
1. Meal & Beverage facility
2. Cab facility for Night Shift
3. Lucrative Incentive (performance basis)
Why FINCANA SOLUTIONS PRIVATE LIMITED · State of art infrastructure