- Provide exceptional customer service to clients through phone calls, emails, or chats.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex customer complaints.
- Meet performance targets for quality metrics such as CSAT (Customer Satisfaction) and AHT (Average Handling Time).
📌 International Customer Support Executive (Bengaluru)
🏢 Cognizant
📍 Bengaluru
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