Job Title: International Voice Process Executive Industry: BPO / Customer Support Process: International Voice (Inbound / Outbound) Experience: Freshers and Experienced Qualification: Any Graduate / Undergraduate

- Job ResponsibilitiesHandle incoming and outgoing international customer calls.
- Provide professional customer support to international clients.
- Resolve customer queries, complaints, and service-related issues.
- Understand customer requirements and provide appropriate solutions.
- Maintain high customer satisfaction and service quality.
- Follow company policies, procedures, and communication standards.
- Maintain accurate customer records and update CRM systems.
- Achieve performance targets such as call quality, AHT, CSAT, and productivity.




- Required SkillsExcellent verbal communication skills in English.
- Good fluency, pronunciation, and neutral accent.
- Solid listening and problem-solving skills.
- Ability to handle customers professionally.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts, including night shifts.
- Ability to work under pressure and meet targets.
- Eligibility CriteriaMinimum qualification: 12th pass / Graduate (depending on the company).
- Freshers can apply.
- Good English communication is mandatory.
- Comfortable working in US, UK, or Australian shifts.

📌 International BPO Executive (Bengaluru)
🏢 Glympse human capital services
📍 Bengaluru