Company Description ShikshaVertex is an e-learning service provider offering upskilling programs designed to help individuals advance toward their desired careers. The platform combines structured learning with internship opportunities and coding environments that assess and refine market-ready skills. Focused on college students across India, ShikshaVertex aims to provide broad access to career advancement opportunities.

The organization is committed to empowering learners with practical, industry-relevant skills that support long-term professional success.

Role Description The Inside Sales Representative role at ShikshaVertex is a full time, on-site position based in Madurai South. This role involves engaging prospective learners via phone, email, and messaging platforms to understand their career goals and recommend suitable upskilling programs. The Representative will manage the entire sales cycle, including lead qualification, product explanation, follow-ups, and closing enrollments.

Daily tasks include maintaining accurate records in the CRM system, coordinating with academic and support teams to ensure a smooth onboarding process, and contributing to sales targets and revenue growth. The role also requires monitoring learner feedback, supporting high levels of customer satisfaction,



and participating in campaigns or events that increase program awareness.

Qualifications

- Candidates should possess Inside Sales skills, including experience handling inbound and outbound calls and converting inquiries into enrollments.
- Candidates should possess Customer Service and Customer Satisfaction skills, ensuring responsive support and positive learner experiences throughout the sales process.
- Candidates should possess Lead Generation skills, with the ability to identify, qualify, and nurture prospective learners through multiple channels.
- Candidates should possess Account Management skills, including maintaining ongoing relationships, tracking learner progress, and supporting renewals or upselling opportunities.
- Strong communication and interpersonal skills, with the ability to explain complex program details clearly and persuasively.
- Comfort using CRM tools, spreadsheets, and online communication platforms to manage daily activities and track performance.
- Goal-oriented mindset with the ability to work in a structured, target-driven environment and collaborate effectively with cross-functional teams.
- A diploma or degree in business, marketing, or a related field is preferred; prior experience in education, e-learning, or inside sales is an advantage.

📌 Inside Sales Representative (Bengaluru)
🏢 ShikshaVertex
📍 Bengaluru