Role Title: Manager - HR and Administration

Reporting To: AVP - HR & Admin

Experience Essential:7-10 years of experience with exposure to a mid-sized manufacturing plant

Location: Indore SEZ - Pithampur

Direct reports :1 non-management staff member

Education :MSW, PGDM or MBA

Purpose of the Role: To lead and implement integrated HR and administration practices, workforce plans and employee services in order to build organisational capability and a positive work environment for PFB Indore SEZ, within approved budgets, HR policies, statutory requirements, safety and quality standards, and agreed service timelines.

Role-specific competencies: HR strategy and workforce planning; talent acquisition; employee lifecycle management; learning coordination; HR and administration compliance; budget management; employee communication and grievance handling; HR technology enablement; project management; stakeholder management.

Key Responsibilities and Accountabilities of the Role:

HR Strategy, Workforce Planning and Business Partnership

- Develop workforce plans in order to align manpower availability, quality and deployment with business priorities and approved budgets.
- Partner with business and functional leaders in order to address organisational capability requirements, employee risks and operational priorities.
- Lead the annual HR planning cycle in order to translate identified HR issues into an approved and implementable complex plan.
- Monitor workforce trends, planned versus budgeted manpower and productivity in order to identify risks, opportunities and rationalisation requirements.
- Support stabilisation and culture integration initiatives in order to strengthen organisational alignment and the employee setting.

Talent Acquisition and Overseas Manpower Support

- Design recruitment and selection strategies in order to fill India and overseas manpower requirements with suitable candidates within agreed lead times and cost boundaries.
- Implement sourcing strategies, social media initiatives and employer-brand campaigns in order to build sustainable applicant pipelines.




- Manage the end-to-end candidate hiring process in order to provide a consistent candidate experience and meet hiring-manager expectations.
- Maintain ready talent pools for Indian locations and overseas plants, including Indian expatriate requirements, in order to reduce time to hire.
- Coordinate with ITM and hiring managers on recruitment, job descriptions and candidate or interviewer expectations in order to improve selection effectiveness.
- Plan manpower deployment for permanent and deputation needs in order to support approved overseas and business requirements.
- Operate the overseas helpdesk by coordinating visa readiness, offer letters, transportation, fitment, employment details and notional salary information in order to enable timely deployment.

Employee Lifecycle, Capability and Engagement

- Govern recruitment, onboarding, development, retention and separation processes for on-roll and contractual employees in order to deliver compliant and consistent employee lifecycle experiences.
- Execute HR processes within approved guidelines and service levels in order to support employee satisfaction and process reliability.
- Implement employee communication forums, including Panchayat meetings, policy communication and organisational updates, in order to maintain timely and adequate communication across the complex.
- Identify training needs and coordinate employee training programmes in order to build required capability and meet the training calendar.
- Coordinate with ITM on training compliance and effectiveness in order to ensure programmes are completed and reviewed.
- Address employee concerns and Red Book complaints through defined channels in order to support timely resolution and organisational trust.

Administration Services and Budget Governance





- Plan and utilise the administration budget in order to deliver employee and visitor services through cost-effective measures and approved controls.
- Review administration service delivery in order to achieve agreed key deliverables for employees, visitors and complex operations.
- Resolve grievances related to administration services in order to maintain service quality and stakeholder satisfaction.
- Execute approved administration capital expenditure for the complex in order to deliver required facilities and services within governance requirements.
- Provide administration support for emerging operational requirements in order to maintain business continuity within approved authority and policy boundaries.

Compliance, Safety and Quality Governance

- Implement applicable safety and quality standards adopted across the cluster in order to maintain consistent HR and administration controls.
- Coordinate internal and external audits and close non-conformities in order to sustain audit readiness and compliance.
- Monitor complex-specific internal and external compliance requirements in order to prevent statutory, policy, safety and quality deviations.
- Coordinate employee relations and liaison matters with relevant stakeholders in order to address site requirements within approved governance processes.

HR and Administration Projects, Technology and Reporting

- Define and lead continuous-improvement projects in order to strengthen HR and administration effectiveness, quality and productivity.
- Convert manual HR practices into technology-enabled processes in coordination with BHR and CHR in order to improve control, accessibility and efficiency.
- Train users on newly developed software in order to support adoption and accurate process execution.
- Implement CHR, BHR and cluster-level initiatives in order to maintain alignment with organisational priorities.
- Prepare required MIS and policy inputs in order to support timely management review and decision-making.
- Participate in plant performance reviews with the Cluster Head and ULT in order to present HR and administration performance, risks and actions.

📌 HR and Administration (Indore)
🏢 Careerist management Consultants
📍 Indore