Key Roles &

- Responsibilities1.

Department

Management

- Plan, organize, and manage daily housekeeping operations.

- Develop duty rosters and allocate work to housekeeping staff.

- Ensure adequate manpower availability for daily operations.

- Conduct daily briefings and departmental meetings.

- Coordinate with other departments to ensure smooth hotel operations.

1. Guest Room Management

- Ensure guest rooms are cleaned and maintained according to hotel standards.

- Monitor room cleaning, bed-making, and bathroom sanitation.

- Conduct room inspections before releasing rooms for guest occupancy.

- Ensure timely room readiness and room status updates.

- Handle guest complaints related to room cleanliness and amenities.

1. Public Area Maintenance

- Ensure cleanliness of hotel lobbies, corridors, restaurants, banquet halls, and public washrooms.

- Monitor cleanliness of staff areas and back-of-house locations.

- Conduct regular inspections of all housekeeping areas.

- Ensure proper waste disposal and segregation.

1. Staff Supervision &
- Training

- Recruit, train, and supervise housekeeping employees.

- Conduct on-the-job training for room attendants and housekeeping staff.

- Monitor employee performance, grooming, attendance, and discipline.

- Ensure staff follow hotel SOPs and safety procedures.

- Motivate employees and promote teamwork.

1. Inventory &
- Cost Control

- Monitor housekeeping linen, uniforms, guest amenities, and cleaning materials.

- Maintain proper stock levels and prevent unnecessary purchases.

- Ensure proper storage and usage of cleaning chemicals.

- Conduct periodic inventory verification.

- Control wastage and departmental expenses.

1.



Linen &
- Laundry Management

- Monitor linen collection, distribution, and replacement.

- Ensure proper washing, drying, ironing, and storage of linen.

- Maintain linen stock registers and records.

- Monitor damaged, stained, and missing linen.

- Coordinate with the laundry department for timely linen availability.

1. Safety &
- Hygiene

- Ensure compliance with hotel hygiene and sanitation standards.

- Maintain proper chemical labeling and MSDS availability.

- Ensure housekeeping equipment is used safely.

- Conduct regular safety inspections.

- Report maintenance issues, hazards, and incidents promptly.

1. Maintenance Coordination

- Coordinate with the Engineering Department for room maintenance.

- Report defective furniture, electrical equipment, plumbing, and fixtures.

- Follow up on pending maintenance complaints.

- Ensure maintenance-related issues are resolved before room release.

1. Documentation &
- Reporting

- Maintain housekeeping registers and departmental records.

- Prepare daily room status and occupancy reports.

- Maintain lost and found records.

- Prepare monthly inventory and consumption reports.

- Submit departmental performance reports to the management.

1. Quality Control &
- Cost Management

- Conduct regular room and public area inspections.

- Implement housekeeping SOPs and quality standards.

- Monitor guest feedback and cleanliness ratings.

- Identify opportunities for improvement through 5S and Kaizen.

- Ensure efficient use of manpower, materials, and equipment.

Pay: ₹25,000.00 - ₹40,000.00 per month

Advantages

- Food provided

- Provident Fund

Work Location: In person

📌 Housekeeping Manager (Madurai)
🏢 Hotel jcresidency madurai
📍 Madurai