Key Responsibilities

A. Guest Greeting & First Impression

- Welcome guests with a warm and professional attitude.
- Provide menu information or waiting time details politely.
- Ensure guests feel comfortable and acknowledged immediately.

B. Table Allocation & Reservation Handling
- Manage seating according to reservation priority and table availability.
- Maintain guest flow to avoid crowding or service delays.
- Update reservation logs and waiting lists accurately.

C. Coordination with FOH Team
- Inform captains and stewards when guests are seated.
- Communicate special requests such as birthdays, dietary needs, or seating

preferences.
- Coordinate table turnover with stewards to prepare tables for the next guest.

D. Guest Communication & Service Support
- Answer guest queries related to waiting time, menu, or restaurant facilities.
- Assist with takeaway guest coordination when required.
- Support service team during peak hours with water service or basic tasks.

E.



Hygiene & Ambience Monitoring
- Ensure entrance area, waiting space, and podium are clean and presentable.
- Check lighting, music volume, and ambience elements and report issues to Floor

Manager. F. Reporting & Shift Support
- Participate in pre-shift briefings for daily specials, promotions, or seat

planning.
- Share relevant guest feedback or complaints with management.
- Support receptionist or billing counter in emergencies when directed.

1. Required Skills & Competencies

- Excellent communication and guest-handling skills.
- Pleasant personality with warm, welcoming behaviour.
- Ability to manage peak-hour pressure and waiting queues.
- Positive coordination with service teams.
- Professional grooming and etiquette.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Hostess (Thane)
🏢 PRASAD FOOD DIVINE
📍 Thane