Hiring: Holiday Sales Consultant – International Travel

Location: Delhi

Industry: International Travel & Tourism

Experience Required: 1 - 2.5 Years in Travel Sales

Working Days: 6 Days a Week

Cab Facility: Not Available

About the company:

Established in 2013, this company is a UK-based tour operator specialising in tailor-made and package holidays across a wide range of international destinations.

Its holiday portfolio includes Maldives, Thailand, Sri Lanka, Mauritius, Zanzibar, Seychelles, UAE, USA, Canada, South America, South Africa, Kenya, Tanzania, India, Europe and other international destinations.

The company focuses on quality hotels, luxury escapes, family holidays, multi-centre itineraries and value-led premium holiday packages.

We are looking for energetic, commercially driven and passionate travel professionals to join its Delhi team and build a long-term career in international travel sales.

Job Overview The Holiday Sales Consultant will be responsible for handling customer enquiries, understanding travel requirements, preparing customised holiday proposals and converting enquiries into confirmed bookings.

This is a sales-driven role with a strong focus on revenue generation, conversion, profitability and delivering an excellent customer experience.

Key Responsibilities

1. Handling Customer Enquiries

1. Manage holiday enquiries received through multiple channels, including:
2. Website and live chat.
3. Social media platforms.
4. Facebook and Instagram campaigns.
5. Email enquiries.
6. Telephone enquiries.
7. Third-party lead sources.
8. Repeat customers and referrals.
9. Other digital marketing channels.

2. Understanding Customer Requirements

1. Understand customers' destination preferences and travel dates.
2. Identify their budget,



number of passengers and hotel requirements.
3. Understand flight preferences and meal plans.
4. Identify family, couple or solo travel requirements.
5. Understand special occasions and other specific travel preferences.

3. Holiday Planning & Sales

1. Recommend suitable destinations, hotels, resorts and holiday packages.
2. Prepare and present competitive holiday quotations.
3. Follow up with customers through calls, emails and chat.
4. Convert enquiries into confirmed holiday bookings.
5. Handle customer objections and negotiate within approved commercial guidelines.

4. Upselling & Cross-Selling

Identify opportunities to enhance holiday packages by offering:

1. Room upgrades.
2. Meal plans.
3. Airport transfers.
4. Excursions and sightseeing tours.
5. Multi-centre itineraries.
6. Additional hotel nights.
7. Higher-category hotels and resorts.
8. Other relevant travel services.

5. Revenue & Business Development

1. Achieve individual monthly sales, conversion and profitability targets.
2. Focus on revenue generation and gross profit margins.
3. Build long-term customer relationships and encourage repeat bookings and referrals.
4. Maintain accurate customer records and follow established booking procedures.

6. Product & Destination Knowledge

1. Stay updated on international destinations, hotel facilities and seasonal offers.
2.



Understand flight options, market trends and holiday promotions.
3. Coordinate with product and contracting teams to understand exclusive hotel rates, offers and new products.

Eligibility Criteria

1. 1 - 2.5 years of experience in travel sales is required.
2. Excellent English communication skills.
3. Strong sales, negotiation and convincing abilities.
4. Good customer-handling and relationship-management skills.
5. Passion for travel and knowledge of international holiday destinations.
6. Ability to work in a target-driven and revenue-focused environment.
7. Strong follow-up and lead-conversion skills.

Shift Timings

Female Candidates:

1. 1:00 PM – 10:00 PM

Male Candidates:

1. 4:00 PM – 1:00 AM

Work Schedule

1. 9-hour shift, including a 1-hour break.
2. 6 working days a week.
3. Weekly off as per company policy.

Significant Information

1. No cab facility is provided.
2. Candidates must be comfortable working in international travel sales and meeting monthly sales and profitability targets.

If you are interested in this position; kindly send me your updated resume at the given mail id in this job posting along with the details below :

Name -

Contact number -

What's app number -

Last salary -

Expected salary -

Last/Current Company -

Total experience -

Relevant experience -

Residential location -

Preferred job location -

Ok with rotational/night shift (Yes/No) -

Notice Period -

Date of birth & Age -

Email id -

Have experience in an international travel sales voice process (Yes/No) -

Highest Qualification (10th/12th/pursuing/graduate (please mention the degree) -

Available for the face to face round of interview (Yes/No) –

📌 Holiday Sales Consultant - International Travel (India)
🏢 UK-based tour operator
📍 India