Hiring for Team Lead || Hyd & Bangalore || Immeiate Joiner ||

Team Lead - Customer Support Operations ( International Voice )

Location: Bangalore

Qualification: Graduate

Salary:7.5 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:

Looking for International BPO Voice exp

- Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.
- Handle customer escalations and ensure timely resolution.
- Monitor daily operations and maintain service quality standards.

** Team Lead - Customer Support upselling Cross selling

Location: Bangalore

Qualification: Graduate

Salary: 7 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:

- Looking for international exp into upselling and cross selling into Sales ( Product sales )
- Planning sales strategies and Target orented goals
- Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.




- Handle customer escalations and ensure timely resolution.
- Monitor daily operations and maintain service quality standards.
- Analyze performance metrics and implement improvement plans.
- Support employee engagement, coaching, and attrition management.

*** Team Lead - Customer Support Retail Banking ( Hyd )

Location: Hyderabad

Qualification: Graduate

Salary: 8 Lpa

Joining: Immediate Joiners Preferred

Experience: On-paper Team Lead experience mandatory

Transportation : 1 way Cab ( Within 25 km Radius )

Key Responsibilities:

- Looking for International exp into Retails banking
- Solving the queries realted to banking related , credit card , charges, acounts etc
- Drive team performance on KPIs such as AHT, SLA, CSAT, and Productivity.
- Handle customer escalations and ensure timely resolution.
- Mainting valuable NPS
- Monitor daily operations and maintain service quality standards.
- Analyze performance metrics and implement improvement plans.

Intrested Candidates can Apply will reach out to them

📌 Hiring For Team Lead || Hyd & Bangalore Location || WFO || (Bengaluru)
🏢 AXIS SERVICES
📍 Bengaluru