Key Responsibilities

- Lead Supply & Field Quality strategy, governance and assurance across Electrical packages from supplier qualification through project commissioning and handover.
- Drive supplier quality excellence through vendor qualification, audits, capability assessments, performance management and continuous improvement programs.
- Establish and govern Quality Assurance Plans (QAPs), Inspection & Test Plans

(ITPs), quality standards, stage-gate controls and risk-based quality management systems.
- Lead field quality assurance across construction, installation, testing and commissioning activities to ensure first-time-right execution and compliance with design, statutory and customer requirements.
- Drive quality surveillance and audits at project sites, ensuring timely closure of observations, punch points, NCRs and quality risks.
- Drive reduction in rework, project delays, warranty costs and lifecycle quality risks through preventive quality management.
- Establish robust systems for FAT, SAT, incoming inspection, installation verification,

commissioning quality and operational readiness assessments.




- Lead investigation of site failures, commissioning issues, warranty claims and recurring field defects through structured RCA, CAPA and lessons-learned deployment.
- Monitor quality KPIs covering supplier performance, site quality, commissioning quality, NCR closure, rework reduction, reliability performance and customer satisfaction.
- Drive quality improvement, standardization and digital quality initiatives to enhance process effectiveness, transparency and data-driven decision making.
- Ensure compliance with applicable standards, statutory requirements, customer specifications and contractual obligations across the project lifecycle.
- Interface with customers, consultants, certification bodies, third-party inspection agencies and regulatory authorities on all quality-related matters.
- Build and mentor high-performing Supply & Field Quality teams, fostering a culture of prevention, accountability and operational excellence

📌 Head-Supply & Field Quality (Electrical) (Mumbai)
🏢 Mahindra Susten
📍 Mumbai