Role & responsibilities

- Lead management: Manage and distribute leads from all channels (digital, print, portals, channel partners), segment them by budget, location and asset class, and ensure a response within 5 minutes for hot leads. Revive old and cold leads.

- Tele-sales: Run the pre-sales calling teams, create scripts and objection-handling guides, audit calls, coach the team, and drive site visit bookings.

- CRM and tech: Own the CRM (Enrich 360), keep data clean, prevent lead leakage and duplicates, and integrate cloud telephony.

- Coordination: Work with marketing on lead quality and spends, hand over site visits to direct sales, and set up pre-sales desks for channel partners.

- Reporting: Share daily, weekly and monthly funnel reports (lead-to-contact %, contact-to-visit %, cost per site visit) for Mumbai and Pune, and track each callers performance.

Preferred candidate profile

- Experience:



12 to 18 years in sales/pre-sales, with 6+ years in a senior real estate pre-sales role.

- Domain: Track record in high-volume residential launches and commercial leasing/sales in Mumbai and Pune.

- Scale: Has managed 10+ pre-sales executives and 5,000+ leads a month across multiple projects.

- Market knowledge: Strong understanding of Mumbai (MMR) and Pune micro-markets, pricing, buyer behavior and competitors.

- Tech: Hands-on with real estate CRMs (Sell.Do, SFDC) and cloud telephony.

- Skills: Can build call scripts, funnel forecasts and incentive plans for tele-sales teams.

- Traits: Data-driven, solid at coaching and leading teams across cities, and adaptable in fast-paced launches.

📌 Head of Pre-Sales (Mumbai)
🏢 Keytaal Worldwide
📍 Mumbai