07 Nov
|
The Hire Arc
|
Noida
07 Nov
The Hire Arc
Noida
Lead and scale the centralized Customer Success team (12–15 people today, growing with the customer base) — own hiring, team structure, capability development, and training as we scale
Standardize how the team works — build SOPs, playbooks.
Required Candidate profile
10+ years of total experience with a specific shape: early career hands-on in cloud support, TAM, cloud operations, or AWS billing/cost management you personally understand Reserved Instances.
📌 Head of Customer Success (Noida)
🏢 The Hire Arc
📍 Noida