Job Summary The Front Office Executive is responsible for managing the reception area, handling enquiries, ensuring excellent customer service, coordinating communication between parents, visitors, and staff, and supporting administrative operations of the centre.

Key Responsibilities

Reception & Visitor Management

- Greet and assist parents, visitors, vendors, and guests professionally.
- Maintain visitor records and ensure security protocols are followed.
- Answer and direct incoming phone calls and emails promptly.

Parent & Customer Relations

- Handle parent enquiries regarding admissions, programs, fees, and centre activities.
- Provide accurate information and ensure a positive customer experience.
- Address concerns courteously and escalate issues when required.

Administrative Support

- Maintain student and staff records accurately.
- Support admission processes, documentation, and enrolment formalities.
- Prepare reports, correspondence, and other administrative documents as required.
- Coordinate appointments, meetings, and schedules.

Communication & Coordination

- Act as a liaison between parents, teaching staff, and management.
- Ensure timely communication of notices, circulars, and updates.




- Coordinate with vendors and service providers when necessary.

Record Keeping & Compliance

- Maintain attendance registers, visitor logs, and administrative records.
- Ensure confidentiality of student, parent, and employee information.
- Support compliance with organisational policies and procedures.

Cash & Fee Collection (if applicable)

- Assist in fee collection and receipt generation.
- Maintain accurate records of payments and submit reports to accounts.

Required Qualifications
- Graduate in any discipline.
- 1-3 years of experience in front office, customer service, administration, or reception roles.
- Proficiency in MS Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills.

Required Skills
- Strong interpersonal and customer service skills.
- Professional appearance and positive attitude.
- Positive organisational and multitasking abilities.
- Attention to detail and record-keeping skills.
- Ability to handle confidential information responsibly.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Front Office Executive (Bengaluru)
🏢 Feathertouch Learning Private
📍 Bengaluru