Job Title: Front Office Executive

Hospital: Devanika Hospital

Department: Front Desk / Patient Relations

Location: [Insert City/Location]

Job Type: Full-time

Experience Required: Minimum 1 Years of Front Desk / Patient Care experience in a Hospital or Diagnostic Center

Job Summary

Devanika Hospital is looking for a polite, skilled, and well-groomed Front Office Executive to manage our reception and patient service desk. The ideal candidate will serve as the first point of contact for patients and visitors, providing prompt assistance, managing appointments, and delivering an exceptional patient experience.

Key Responsibilities

- Patient Reception & Inquiry Management

- Warmly greet patients, visitors, and doctors upon arrival.
- Handle walk-in inquiries and guide patients to the appropriate departments, OPD clinics, or diagnostic centers.
- Answer incoming calls politely, manage appointments, and route calls to relevant departments.

2. OPD Registration & Billing Assistance
- Manage patient registration accurately in the Hospital Information System (HIS).
- Collect OPD consultation fees, issue official receipts, and hand over daily cash/digital settlements to the accounts team.
- Coordinate doctor availability, consultation schedules, and queue management to minimize patient waiting times.

3.



Patient Relations & Visitor Management
- Maintain a clean, welcoming, and organized reception area.
- Issue visitor passes and enforce hospital visiting hours and safety protocols.
- Address patient queries, assist senior citizens or emergency walk-ins, and resolve minor service complaints with empathy.

Required Skills & Qualifications
- Education: Graduate (B.A, B.Sc, B.Com, BHA, or Diploma in Front Office Management / Hospital Administration).
- Experience: Minimum 1 years of hands-on experience in a hospital, clinic, or healthcare setup.
- Communication: Fluency in [Local Language] and English; Hindi is a plus.
- Personality: Excellent interpersonal skills, professional etiquette, and high emotional intelligence.
- Technical Proficiency: Experience operating Hospital Information Systems (HIS) and basic MS Office (Excel, Word).
- Multitasking: Ability to handle heavy footfall and manage high-pressure situations calmly.

How to Apply:

Interested candidates can send their updated resume to [[email protected]] with the subject line "Application for TPA Executive - [Candidate Name]"

Pay: ₹15,000.00 - ₹24,000.00 per month

Work Location: In person

Pay: ₹18,000.00 - ₹29,000.00 per month

Work Location: In person

📌 Front Office Executive (Tupudana)
🏢 Devanika Hospital
📍 Tupudana