Position Overview

Job Title: Insurance Office Administrator

Organization: Askusnext global solutions private limited The Office administrator runs the day-to-day administration of the insurance office — policy documentation, customer coordination, POSP portal operations, and staff attendance.

Key Responsibilities

Policy & Documentation

- Prepare, verify and file policy documents (motor, health, life) and loan documents
- Follow up on policy renewals and premium due dates with customers
- Maintain physical and digital filing for policies, claims, KYC documents
- Enter and update customer and policy data on the InsuranceDekho POSP portal
- Track commission statements and reconcile payouts
- Raise and follow up on claim intimations with the insurer

Customer Coordination

- Handle inbound customer calls/WhatsApp queries on policy status, claims, renewals
- Coordinate with field agents for document collection and signatures

Staff & Office Administration

- Maintain daily attendance records and leave tracking for office/field staff




- Manage office supplies, petty cash and vendor payments
- Schedule meetings, maintain staff records and basic HR documentation
- Prepare weekly/monthly reports on policies issued, renewals pending, and attendance for the founder

Required Qualifications & Skills

- Any graduate (Commerce/Business preferred); insurance or finance background is a plus
- 1–3 years of office administration or back-office experience; insurance/loans industry experience preferred
- Comfortable with MS Excel/Google Sheets, WhatsApp Business, and basic data entry
- Positive spoken and written Tamil and English; local travel-area familiarity (Coimbatore/Karamadai) helpful
- Organized, detail-oriented, able to independently track renewals, attendance and payments
- Basic understanding of insurance products and POSP/IRDAI norms is an advantage (can be trained on the job)

📌 Front Office Executive cum Admin (Karamadai)
🏢 Askus Solutions
📍 Karamadai