Seeking a Founder's Office Associate for a D2C brand.

Job Responsibilities

1. Unified Operations & Real-Time Dashboards

● Consolidate cross-channel sales, inventory, return rates, and marketing performance across all sales platforms into central operational dashboards. ● Build cross-department reporting that gives leadership immediate visibility into key metrics without manual report pulling.

● Map repetitive workflows between marketing, operations, logistics, and customer service to eliminate data silos.

1. Automated Lifecycle & CRM Workflows

● Build intelligent trigger-based messaging via WhatsApp and email based on customer behavior, lifecycle stage, and seasonal cold-weather trends.

● Set up proactive post-purchase communications (e.g., automated fit and sizing checks right after order placement) to reduce return and exchange friction.

● Automate sentiment analysis and review categorization from customer feedback and marketplace reviews to alert operations and product teams to recurring issues.

1.



Distribution & Content Efficiency

● Design systems to streamline multi-platform content scheduling, asset distribution, and digital PR outreach. ● Set up automated discovery and outreach systems to identify, vet, and engage travel creators, winter trekkers, and distribution partners.

● Utilize contemporary AI platforms to produce, adapt, and distribute marketing copy and assets at scale across channels.

Job Requirements

1. Internship experience in similar roles or in operations is a plus; 1-2 years of full-time experience is considered
2. Bachelor's degree in any domain
3. Good communication and problem-solving skills.
4. Organised, detail-oriented, and capable of managing multiple conversations simultaneously.
5. A proactive team player who can work independently when needed
6. Well-versed in MS Office

📌 Founder's Office Associate - Fresher (India)
🏢 CeeQ
📍 India