Key Responsibilities:

- Should be able to handle given territory individually with following assignments

- Carry out the Preventive Maintenance on time of all SP Products

- Attend breakdown call within time limits and provide onsite solution if possible.

- Installation of Gastro/Respiratory equipments within time limits.

- Conduct training session on request or at pre decided site (care at sight).

- Follow up of pending payment by sending letters/mails/personal visits against service(repair and contract and Accessories).

- Support in conference and workshop arranged by marketing team.

- Negotiate on commercial aspect with customer and technical explanation of repair quotation.

- Sales of accessory (which are directly sold through OMSI)

- Increase in AMC penetration based on Installation base/ penetration ratio data.

- Support and participate in full day training sessions (GI course)

Fitment Criteria :

- Should be minimum graduate or above in science stream

- Should have minimum working experience of 3-5 years in medical equipment/capital equipment/surgical industry.

- Should be open to travel extensively.

- Maintains professional image that reflects positively on the Company.

Key Skills:

- Excellent English communication skills :



Should be able to effectively communicate and interact with clarity, verbally and in writing with proficient e-mail etiquette.

- Effective coordination and interactive skills, for productive completion of cross-functional tasks, wherever applicable and assigned.

- Well versed with MS Office operations (Excel / MS Office / PPTx / Teams / Outlook).

Core Competencies:

- Demonstrates robust customer orientation with a clear understanding of clinical needs and a commitment to supporting improved patient outcomes through appropriate solutions.

- Upholds high standards of ethics, professionalism, and transparency in all interactions with healthcare professionals, distributors, and internal stakeholders.

- Exhibits proactive thinking and adaptability by identifying opportunities to enhance customer experience and drive business growth through recent ideas and approaches.

- Strong result orientation with the ability to deliver on business objectives, build sustainable customer relationships, and contribute to overall organizational success.

- Builds effective relationships through collaboration, active listening, and sensitivity to stakeholder needs, ensuring trust and long-term engagement

📌 Field Service Engineer - Surgical Products (Chandigarh)
🏢 OLYMPUS MEDICAL SYSTEMS INDIA
📍 Chandigarh