- Key Responsibilities
- Order Management Ensure accurate and timely entry and processing of customer orders across various platforms e
- g
- ERP systems like SAP
- Invoicing Billing Generate and distribute accurate invoices credit memos and statements in compliance with internal policies and provincial federal regulations for cannabis and liquor sales
- Accounts Receivable Collections
- o Monitor aging reports and manage the accounts receivable portfolio to ensure timely payment collection from customers e
- g
- provincial boards private retailers etc
- o Execute the daily collections process including follow ups via phone and email for outstanding invoices
- o Proactively identify and resolve discrepancies or issues such as billing errors pricing issues or missing purchase order information
- o Conduct customer credit checks and recommend appropriate credit limits based on payment history and financial data
- Cash Application Reconciliation
- o Ensure timely and accurate posting of customer payments e
- g
- electronic payments checks to the correct accounts in the ERP system
- o Reconcile customer accounts and resolve unapplied unidentified cash items
- Reporting Analysis Prepare and analyze reports on order status receivables Days Sales Outstanding DSO and cash flow metrics to identify trends and process bottlenecks
- Process Improvement Identify opportunities for automation and process improvements to enhance efficiency and customer experience within the O2C cycle
- Stakeholder Collaboration Liaise with cross functional teams including Sales Logistics and Customer Service to streamline the entire O2C workflow and resolve complex issues
- Qualifications Skills
- Education Bachelor s degree in Finance Accounting Business Administration or a related field
- Experience Proven experience in an Order to Cash Accounts Receivable or similar role preferably within a high volume industry e
- g
- CPG retail or a regulated industry
- Technical Skills Proficiency in Enterprise Resource Planning ERP systems e
- g
- SAP or Oracle MS Office especially Excel and financial software
- Soft Skills Strong analytical problem solving and decision making abilities
- Excellent communication skills attention to detail and ability to manage multiple priorities in a fast paced workplace
📌 Accountant (Pune)
🏢 Infosys BPM
📍 Pune
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