EUC Architect Profile

Role Title- EUC Architect (End User Computing)

Reports to - Design Function Head

Location - Mumbai, India

Role purpose

Own the strategy, target-state design and governance of End User Computing (EUC) architecture across the organisation. Translate business needs into secure, scalable and cost-effective workplace architectures, aligned to Cloud First and Zero Trust principles. Provide technical direction, reference architectures, technology roadmaps and design assurance to guide project delivery and engineering.

The role is accountable for architectural direction and design quality, rather than day-to-day service operations, platform administration or incident resolution; operational engagement focuses on architectural advice and addressing systemic design issues.

Key accountabilities

Architecture, Strategy and Design Governance

- Define the EUC target architecture and technical direction across devices, endpoint management, identity, collaboration tooling, virtual desktops, application delivery and endpoint security.
- Own and maintain EUC reference architectures, standards, reusable design patterns, lifecycle roadmaps and design guardrails, including transition states and technology obsolescence.
- Provide design authority and assurance through architecture reviews, documented decisions and exception assessments, ensuring solutions align with agreed standards, security controls, non-functional requirements and support models.
- Translate business requirements into solution options and high-level designs; provide architectural consultancy and mentoring to engineering and operational teams, with implementation and service ownership remaining with the relevant delivery teams.
- Lead technical evaluation of EUC vendors and strategic technology options, assessing architectural fit, integration, lifecycle, licensing and total cost of ownership to inform procurement and investment decisions.
- Evaluate emerging EUC technologies and define proof-of-concept objectives and success criteria; assess outcomes and recommend adoption where they improve resilience, user experience, security or operational efficiency.
- Define automation principles and reusable patterns for provisioning, compliance, application delivery, remediation and reporting, with engineering teams responsible for implementation and ongoing operation.
- Align EUC roadmaps and solution designs with cloud-first strategy, up-to-date workplace transformation and enterprise security standards, working with peer architects to resolve cross-domain dependencies and design trade-offs.

Experience and personal qualities

Essential Technical

- Demonstrable experience designing Azure AD (Entra ID) and hybrid identity architectures,



including EUC integration and dependencies.
- Experience defining Microsoft 365 solution architectures across Exchange Online, Teams, SharePoint and OneDrive, including integration and governance considerations.
- Strong experience embedding security, audit and compliance requirements into solution designs and documenting architectural risks and design decisions.
- Experience designing modern endpoint management and provisioning architectures using Intune / Autopilot, including migration and coexistence patterns.
- Strong understanding of Zero Trust endpoint security architecture, including Conditional Access, device compliance and BitLocker.
- Experience defining Windows endpoint lifecycle, configuration and servicing strategies, including Windows 10/11 estates and associated technology risks.
- Experience designing and evaluating VDI architectures, such as Azure Virtual Desktop or AWS Workspaces, against user needs, security, resilience, performance and cost.
- Strong understanding of Microsoft licensing models and their implications for architecture options and total cost of ownership.
- Experience defining Windows 11 migration architectures, transition roadmaps and design assurance for enterprise upgrades.
- Experience assessing vendor solutions and roadmaps, producing options appraisals and influencing strategic technology selection.
- Experience producing reference architectures and high-level designs spanning hardware, software delivery, with clear requirements, dependencies and design trade-offs.
- Ability to translate user needs into workplace personas, user experience requirements and measurable architecture outcomes.

Desirable Technical

- Understanding of PowerShell and automation patterns sufficient to guide solution design and assess engineering proposals.
- Experience defining Digital Experience Monitoring requirements and using insights to inform architecture improvements.
- Microsoft licensing knowledge
- Experience designing mobile device management solutions across iOS and Android.
- Experience integrating EUC with identity governance solutions.
- Experience incorporating Okta into workplace identity and access architectures.
- Knowledge of Ivanti EPM and Neurons architecture, integration and modernisation options.
- Microsoft certifications
- TOGAF certification

Relationship management





- Provide line management with clear updates on architecture priorities, roadmap progress, design risks and decisions requiring escalation.
- Build strong relationships with IT and business stakeholders to understand requirements and shape EUC strategy and investment priorities.
- Work with peer architects to develop integrated solutions and maintain alignment across identity, security, cloud, network and application domains.
- Engage global engineering and support teams to validate operability, support requirements and design handover, while retaining delivery and service accountability within those teams.
- Collaborate globally to establish consistent EUC architectures while accommodating justified regional business and regulatory requirements.
- Mentor junior colleagues in architectural thinking, design documentation and the application of EUC standards.

Architecture Insights and Technology Planning

- Define architectural requirements for central monitoring and use service, security and user experience insights to identify design improvements, technical debt and lifecycle risks.
- Assess supplier roadmaps and emerging technologies to maintain an evidence-based EUC target state and prioritised transition roadmap.
- Provide architectural recommendations for technology consolidation and supplier rationalisation, supported by cost, risk, capability and lifecycle assessments rather than day-to-day supplier management.

Behaviors

- Balance strategic thinking with the technical detail needed to make sound architecture decisions.
- Maintain curiosity and self-directed learning to evaluate technology developments critically.
- Collaborate across disciplines and influence stakeholders through evidence-based recommendations.
- Lead by example in design quality, pragmatic governance and transparent management of architectural trade-offs.

Communication

- Maintain proactive communication across IT and business stakeholders.
- Produce clear reference architectures, high-level designs, architecture decision records and technology roadmaps for business and technical audiences.
- Actively seek feedback and contribute to continuous improvement.
- Strong English verbal and written.
- Articulate architecture options, business value, costs, risks and recommendations clearly to a global audience and design governance forums.
- Facilitate design workshops and knowledge transfer so delivery and support teams understand architectural intent, standards and constraints.

General / Working Environment

- Undertake relevant training and development.
- Adhere to company policies including security and data protection.
- Maintain confidentiality.
- Used to working as part of a design team.
- Hybrid working 3 days in Travelex Mumbai Office

📌 EUC Architect (Mumbai)
🏢 Travelex
📍 Mumbai