Job highlights

- Minimum 2 years of experience in technical support. . Good communication skills in Hindi and Bengali.

- Experience with access control or biometric products will be an advantage. . Good customer-handling and problem-solving skills

Job Summary

We are looking for an experienced Technical Support Executive to provide technical assistance and customer support for our access control and biometric products.

Responsibilities

- Provide technical support to customers through calls, emails, and other communication channels.

- Troubleshoot technical issues related to access control and biometric products.

- Assist customers with product installation, configuration, and troubleshooting.

- Coordinate with internal teams to resolve customer issues.

- Maintain records of customer queries and resolutions.





- Provide product guidance and ensure customer satisfaction.

Requirements

- Minimum 2 years of experience in technical support.

- Good communication skills in Hindi and Bengali.

- Basic knowledge of computer hardware, networking, and troubleshooting.

- Experience with access control or biometric products will be an advantage.

- Positive customer-handling and problem-solving skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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