Job Summary

We are looking for an organized, proactive, and student-focused Academic Coordinator to manage daily academic operations, student schedules, faculty coordination, batch management, and student grievances. The candidate will ensure smooth functioning of academic activities and maintain a positive learning experience for students.

Key Responsibilities

1. Academic & Batch Management

- Prepare and manage daily, weekly, and monthly class schedules.
- Coordinate with faculty for lectures, practical sessions, and batch planning.
- Monitor batch progress and ensure timely completion of courses.
- Manage classroom and lab schedules.
- Coordinate extra lectures, missed lectures, and rescheduled sessions.
- Ensure proper utilization of classrooms and faculty resources.

2. Student Coordination

- Act as the primary point of contact for students regarding academic matters.
- Maintain regular communication with students regarding schedules and academic updates.
- Monitor student attendance and batch participation.
- Address student queries related to courses, lectures, faculty, and academic activities.
- Follow up with students regarding pending lectures and academic progress.

3. Student Grievance Management

- Handle student complaints and grievances professionally.
- Resolve issues related to faculty, teaching quality, class schedules, and academic services.
- Coordinate with management and concerned departments for complaint resolution.
- Maintain grievance records and ensure timely follow-ups.




- Collect student feedback and take corrective action wherever required.

4. Faculty Coordination

- Coordinate with trainers regarding attendance, schedules, and lecture planning.
- Track faculty performance and syllabus completion.
- Ensure trainers follow academic guidelines and planned schedules.
- Coordinate faculty substitutions whenever required.

5. Reporting & Administration

- Maintain student attendance, batch records, and academic reports.
- Prepare daily and weekly academic activity reports.
- Maintain course completion and pending lecture records.
- Update student information in CRM and Google Sheets.
- Report academic issues and operational challenges to management.

Required Qualifications & Skills

- Graduate in any discipline.
- 1–3 years of experience in academic coordination or educational administration.
- Excellent communication and interpersonal skills.
- Robust organizational and multitasking abilities.
- Problem-solving and student grievance-handling skills.
- Knowledge of MS Excel, Google Sheets, and CRM.
- Ability to coordinate with students, faculty, and management.

Key Performance Indicators (KPIs)

- Timely execution of class schedules.
- Batch management and course completion.
- Student satisfaction and grievance resolution.
- Faculty coordination and lecture completion.
- Attendance and academic record accuracy.
- Student retention and feedback.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: On the road

📌 Academic Coordinator (Thane)
🏢 SS Edutech
📍 Thane