1. Windows, Microsoft Outlook trouble shooting skills
2. Handling issues over phone
3. Support Desktops, Laptops, Printers & Scanners.
4. Monthly MIS report generation.
5. Issues related to Hardware & Software (Installations & Troubleshooting)
6. Issues related to Anti-virus, windows patches and Encryption Software
7. Knowledge on basic Network & VPN issues troubleshooting
8. Excellent written and verbal communication very significant.
9. Experience on Ticketing tool
📌 Desktop Support Engineer (Noida)
🏢 ValuePoint
📍 Noida
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