07 Nov
|
Symphoni HR
|
Mumbai
07 Nov
Symphoni HR
Mumbai
Ability to respond timely to end users and resolve issues.
Ensure that all tickets are logged and resolved in a timely and effective manner
Excellent customer service, high levels of communication and the ability to managing problems through to completion.
Experience supporting Windows 10/11 environments as we have now migrated to Windows 11 globally.
Excellent working knowledge of core Microsoft products; Word, Excel, PowerPoint, Outlook, Edge etc
Office 365 experience User Account Management & Troubleshooting
Working knowledge of Windows Server, Microsoft Active Directory and its associated tools.
Experience supporting remote access systems including MFA and VPN connections.
Demonstrable commitment to quality, service and problem management
📌 Desktop Support Analyst - VIP Support (Mumbai)
🏢 Symphoni HR
📍 Mumbai