Job title: Customer Service Technical Advisor Customer Support Executive – Blended Process Non Voice Email Chat Support

Industry: Customer Service / Technical Support / Sales / Customer Support Executive

Job Responsibilities:

- Handle customer queries through voice and non-voice channels.
- Provide accurate and timely technical and product-related support.
- Understand customer requirements and recommend appropriate solutions.
- Resolve customer issues professionally while maintaining a high level of customer satisfaction.
- Handle international customers with confidence and professionalism.
- Follow defined processes, quality standards, and performance metrics.
- Maintain accurate records of customer interactions and resolutions.
- Coordinate with relevant internal teams when escalation is required.
- Identify sales or upselling opportunities where appropriate.

Requirements

- Minimum 1 year of experience in International Customer Service, Technical Support, or Sales.
- Freshers Graduation Can apply with fluent english .




- Excellent verbal and written communication skills in English.
- Comfortable handling international customers.
- Strong troubleshooting, problem-solving, and interpersonal skills.
- Ability to work in a blended process (Voice + Non-Voice).
- Willingness to work in rotational shifts, including night shifts, if required.
- Candidates should be customer-focused, adaptable, and target-oriented.

What We Offer

- Competitive salary package.
- Qualified growth and career development opportunities.
- Training and support to enhance technical and customer service skills.
- Positive and professional work environment.

Pay: ₹30,000.00 - ₹46,000.00 per month

Benefits

- Health insurance
- Life insurance
- Paid sick time

Education:
- Bachelor's (Preferred)

Experience:
- Customer support: 1 year (Required)

Work Location: In person

📌 Customer Support Voice & Non Voice Email Chat Support (Jaipur)
🏢 TINGER TECHNOLOGIES
📍 Jaipur