Handle inbound and outbound customer calls professionally. Understand customer queries and provide appropriate solutions. Provide accurate information about products and services. Maintain customer records and update information in the system.
Follow company policies, process guidelines, and quality standards. Escalate complex customer issues to the concerned team. Achieve daily and monthly productivity and performance targets. Maintain skilled communication and ensure customer satisfaction.
📌 Customer Support Executive (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru
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