EnKash is India’s fastest-growing fintech company, revolutionizing the B2B payments ecosystem. We empower businesses with innovative financial solutions that enable seamless and effective payment processes. We are looking for detail-oriented professionals who can conduct Video KYC verification accurately while ensuring a smooth onboarding experience for customers.
As a video KYC executive at EnKash, you will be responsible for conducting Video KYC sessions, verifying customer identities and documents, and ensuring compliance with regulatory and internal guidelines. This role requires strong communication skills, attention to detail, and the ability to identify and escalate discrepancies during the verification process.
Selected Intern's Day-to-day Responsibilities Include
- Conduct Video KYC sessions as per internal processes and regulatory guidelines.
- Verify customer identity, information, and supporting documents.
- Perform required live checks during the video interaction.
- Guide customers through the VKYC process and address process-related queries.
- Identify and escalate document mismatches, suspicious cases, or incomplete information.
- Maintain accurate records of completed, rejected,
and escalated cases.
- Ensure adherence to quality, productivity, accuracy, and TAT requirements.
- Maintain customer confidentiality and follow data-security guidelines.
About Company: EnKash is a next-generation fintech innovation startup building products and services to serve the needs of B2B enterprises. We provide financial solutions to all types of businesses: SMEs, startups as well as large enterprises. Our offerings include corporate credit cards and new-age digital banking. Starting our journey in mid-2017, EnKash has created an impact in the fintech space in a very short period. Through automated travel expense management, consolidating & automating all types of payable & collection, we have eased out B2B payment and financial problems for thousands of businesses across multiple industries. Through our state-of-the-art technology, EnKash has been able to help enterprises with their financial management problems; thereby creating value in the B2B fintech space.
We are based out of India, with a presence across Mumbai, Delhi-NCR, Pune, and Bengaluru.
📌 Customer Support Internship in Pune
🏢 EnKASH
📍 Pune