We are hiring for a reputed Captive Unit in Noida for the position of Customer Support + Upselling (CS+). Candidates with a minimum of 1 year of experience and excellent communication skills are eligible to apply.
Job Details:
- Position: Customer Support + Upselling (CS+)
- Industry: BPO / Call Centre
- Department: Customer Service / Sales
- Employment Type: Full Time, Permanent
- Work Location: Noida
- Qualification: Undergraduate / Graduate
- Experience: Minimum 1 Year
Salary & Benefits:
- In-hand Salary: Up to 34,540 per month
- Incentives: Up to $1500
- 5 Days Working
- 2 Rotational Week Offs
- Both-side Cab Facility OR 6,000 Travel Allowance
- No UAN Check
Roles & Responsibilities:
- Handle customer queries professionally and provide effective resolutions.
- Deliver excellent customer service and ensure customer satisfaction.
- Identify upselling and cross-selling opportunities.
- Promote relevant products and services to customers.
- Achieve sales targets and performance metrics.
- Maintain quality standards and customer experience.
Required Skills:
- Very Excellent+ English Communication Skills
- Strong Customer Handling Skills
- Upselling & Cross-selling
- Sales & Convincing Skills
- Problem-solving
- Customer Relationship Management
Eligibility Criteria:
- Minimum 1 year of experience is mandatory.
- Both Undergraduates and Graduates can apply.
- Very Excellent+ communication is compulsory.
- Candidates must have robust customer-handling and convincing skills.
How to Apply: Interested candidates can share their updated CV on WhatsApp.