Key responsibilities: 1. Handling the website portal (Shopify) - you will get trained for this 2. Making changes to orders as per customer inputs 3. Providing customer support 4. Facilitating returns & exchanges 5. Handling customer grievances & providing them with resolutions 6.
Updating
Excel sheets for data entry and other tasks related to MS Office & Excel 7. Making review calls to customers and getting feedback to improve company products and services Note 1 - First 3 months will be probation period. Note 2 - If you are good at job, and have valuable sales skills along with customer support - you will be incentivised with commission % on sales for wholesale orders. Note 3 - Company website - www.orionzjewels.com
📌 Customer Support Executive (Mumbai)
🏢 Orionz Industries
📍 Mumbai
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