07 Nov
|
Cultfit
|
Bengaluru
Hi
Greetings from Cult.fit!
We are pleased to invite you for an interview for the Customer Experience – Customer Support role at Cult.fit. Please find the details below:
? Position: Customer Experience – Customer Support
? Company: Cult.fit
? Location: BHive Workspace, No. 112, AKR Tech Park, “B” Block, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bengaluru – 560068
? Experience:* 0–3 Years
? Work Mode:* Work from Office
? Working Days:* 6 Days | Rotational Week Off
? SALARY – IMPORTANT
- Freshers: ₹25,000 in-hand per month
- Experienced Candidates: 20% hike on previous salary
- Maximum salary: Up to ₹33,000 in-hand per month
*? Key Requirements
- Must be fluent in English with strong verbal & written communication skills
- Must have good customer support knowledge and a customer-first approach
- Bachelor’s degree in any discipline
- Ability to handle customer queries professionally via calls, chat & email
- Good problem-solving skills, empathy and patience
- Basic understanding of CRM/customer support tools is preferred
- Prior experience in Customer Support/Customer Experience is an advantage
? Role Responsibilities
You will be responsible for assisting customers with queries related to memberships, bookings, payments and app usage, resolving concerns efficiently, maintaining customer satisfaction (CSAT), and escalating complex issues when required.
*? Benefits
- Competitive salary + incentives
- Training & career growth opportunities
- Health & life insurance
- PAN India Cult Gym Pass
- Fun and dynamic work environment
> Quick IJP
Venue: BHive Workspace, AKR Tech Park, Bengaluru https://share.google/eWxGD9VaKbZtd72PK
If you are interested and comfortable with the salary, work location, 6-day working schedule and rotational week off , please reply INTERESTED to confirm your interview.
Regards,
Vincent Noel
Talent Acquisition | Cult.fit
📌 Customer Support Executive (Bengaluru)
🏢 Cultfit
📍 Bengaluru