Job Summary:

We are looking for a dedicated and customer-focused Customer Support Executive to handle customer queries, resolve issues efficiently, and ensure a positive customer experience. The ideal candidate should have strong communication skills, patience, and the ability to manage customer concerns professionally.

Key Responsibilities:

- Handle inbound and outbound customer calls

- Respond promptly to customer inquiries and complaints

- Provide accurate information about products/services

- Resolve customer issues efficiently and escalate when necessary

- Maintain detailed records of customer interactions

- Meet quality and service performance standards

- Coordinate with internal teams for quick issue resolution

Requirements & Qualifications:

- Graduate / Undergraduate (Any Stream)





- 0–2 years of experience in customer support (Freshers can apply)

- Excellent verbal and written communication skills

- Strong problem-solving ability

- Patience and empathy while handling customers

- Basic computer knowledge

Key Skills:

- Customer Handling

- Communication Skills

- Problem Solving

- Conflict Resolution

- Time Management

- Active Listening

Compensation & Benefits:

- Competitive Salary

- Performance Incentives

- Training & Development Programs

- Growth Opportunities

Pay: ₹11,000.00 - ₹13,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Customer Support Executive (Rourkela)
🏢 Synergipro BPO Solutions
📍 Rourkela