About the Role

We are looking for a Customer Support Executive to join our team and provide exceptional service to our customers. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth and positive customer experience across phone, email, and chat.

Key Responsibilities

- Respond to customer queries via phone, email, and chat in a timely and skilled manner
- Troubleshoot product/service issues and provide appropriate solutions
- Maintain accurate records of customer interactions
- Collaborate with internal teams to escalate and resolve complex issues
- Follow communication guidelines and best practices
- Ensure customer satisfaction and maintain service quality standards

Requirements

- Previous experience in customer support or a similar role preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask and work under pressure
- Comfortable using CRM tools and support software
- High school diploma or bachelor's degree (preferred)

How to Apply Submit your resume via Indeed or email to: [email protected]

Job Type: Full-time

Work Location: In person

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Gwalior)
🏢 Dennison India
📍 Gwalior