We're looking for a proactive and customer-focused Customer Relations & Estate Manager to oversee the day-to-day operations of our premium residential project Parksyde.

This role is ideal for someone who enjoys interacting with residents, solving problems, managing on-ground teams, and ensuring a high standard of community living.

Key Responsibilities:

- Act as the single point of contact for all resident concerns.
- Resolve customer complaints promptly and professionally.
- Manage housekeeping, security guards, gardeners and maintenance staff.
- Ensure uninterrupted water supply, electricity backup and cleanliness of common areas.
- Oversee clubhouse operations and ensure facilities are well maintained.
- Coordinate with vendors and contractors for repair and maintenance work.
- Conduct regular inspections of the property and identify improvement areas.
- Ensure timely closure of resident complaints.
- Coordinate with engineering, civil and sales teams whenever required.




- Maintain high customer satisfaction and build long-term relationships with residents.
- Monitor security, visitor management and society discipline.
- Prepare daily and weekly operational reports for management.

Requirments:

- 3-6 years of experience in Residential Property Management, Facility Management or Community Operations.
- Excellent communication and customer handling skills.
- Robust leadership and team management abilities.
- Ability to handle escalations calmly and professionally.
- Knowledge of maintenance operations and vendor management.
- Comfortable using MS Excel and basic reporting tools.
- Bachelor's degree preferred.

Prefered Background:

Candidates from:

- Real Estate Developers
- Residential Townships
- Luxury Apartments
- Clubhouse Management
- Facility Management Companies
- Hospitality Industry
- Property Management Firms

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Relations & Estate Manager (Raipur)
🏢 Rishabh Builders
📍 Raipur