Customer Service Team Member (Chembur)

Customer Service Team Member (Chembur)

07 Nov
|
Coffee Island
|
Chembur

07 Nov

Coffee Island

Chembur

– Café Crew Member

Company: Coffee Island – Vita Nova Group

Department: Operations

Reporting To: Shift Supervisor / Assistant Restaurant Manager

Job Summary

Responsible for delivering excellent customer service, preparing and serving food and beverages, maintaining café hygiene, and supporting daily café operations.

Key Roles & Responsibilities

- Greet customers, take orders, and ensure a pleasant guest experience.
- Prepare and serve coffee, beverages, and food items as per company standards.
- Operate POS systems and handle billing accurately.
- Maintain cleanliness and hygiene across the café.
- Ensure proper storage, handling, and replenishment of stock.
- Follow food safety guidelines and company SOPs.
- Support the team during peak hours and daily operations.
- Maintain grooming, punctuality, and discipline.





Required Skills & Qualifications
- Minimum 10th / 12th pass.
- Freshers can apply; café or hospitality experience will be an advantage.
- Positive communication and customer-handling skills.
- Positive attitude, teamwork, and willingness to learn.
- Interest in coffee, food, and hospitality.

Working Conditions
- 9 hours duty (including 1-hour meal break).
- 6 working day

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service Team Member (Chembur)
🏢 Coffee Island
📍 Chembur

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