- 2–3 years experience in voice-based customer support with CRM tools like Salesforce or Zoho
- Handle customer interactions over phone calls and manage support tickets
Candidates must have prior hands-on experience in Voice Process / Voice-based Customer Support, involving direct interaction with customers over phone calls. Excellent verbal and written communication skills in English and Hindi.
Required Candidate profile
2–3 years of experience in BPO / Customer Service / Contact Centre operations.
Hands-on experience with CRM and ticketing tools such as Salesforce, Zoho or similar platforms.
📌 Customer Relationship Executive For a premium retail firm (Gurugram)
🏢 Skillsearch Management Consultant
📍 Gurugram
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