:

Customer Order Coordination Executive

Key Responsibilities

- Handle customer communication after order confirmation.
- Provide regular updates on production status and delivery timelines.
- Coordinate with production teams for order completion.
- Track order progress and follow up on pending orders.
- Coordinate with dispatch and logistics teams for timely delivery.
- Communicate delays or changes to customers proactively.
- Ensure smooth handover from Sales to Operations.
- Maintain order records, customer interactions, and status reports.
- Prepare daily/weekly order progress reports for management.
- Required Skills & Qualifications
- Experience in customer service, order coordination, or operations.
- Excellent communication and interpersonal skills.




- Strong follow-up and coordination abilities.
- Valuable organizational and time-management skills.
- Basic knowledge of production and manufacturing processes.
- Proficiency in MS Excel, MS Office, and email communication.

Preferred Candidate Profile Customer-focused and solution-oriented.

Responsible, proactive, and detail-oriented.

Good at multitasking and handling deadlines.

Able to coordinate with multiple departments.

Capable of working independently and in a team.

Interested candidates can share their CV at [email protected] or call (phone hidden)

📌 Customer Order cordination Executive (Nagpur)
🏢 Crystal Furnitech
📍 Nagpur