: Customer Order Coordination Executive

Key Responsibilities

- Handle customer communication after order confirmation.

- Provide regular updates on production status and delivery timelines.

- Coordinate with production teams for order completion.

- Track order progress and follow up on pending orders.

- Coordinate with dispatch and logistics teams for timely delivery.

- Communicate delays or changes to customers proactively.

- Ensure smooth handover from Sales to Operations.

- Maintain order records, customer interactions, and status reports.

- Prepare daily/weekly order progress reports for management.

Required Skills & Qualifications

- Experience in customer service, order coordination, or operations.

- Excellent communication and interpersonal skills.





- Robust follow-up and coordination abilities.

- Good organizational and time-management skills.

- Basic knowledge of production and manufacturing processes.

- Proficiency in MS Excel, MS Office, and email communication.

Preferred Candidate Profile

- Customer-focused and solution-oriented.

- Responsible, proactive, and detail-oriented.

- Good at multitasking and handling deadlines.

- Able to coordinate with multiple departments.

- Capable of working independently and in a team.

Pay: ₹11,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Order cordination Executive (Nagpur)
🏢 crystal furniture
📍 Nagpur