Company: Unbloc

Location: Gurugram

Experience: 1–3 Years

Salary: Up to 15000 - 20,000 per month

Employment Type: Full-Time

Industry: Healthcare / HealthTech

About Unbloc

Unbloc is a growing healthcare platform focused on making healthcare services more accessible, convenient and patient-centric through technology and seamless coordination.

Key Responsibilities

- Handle inbound and outbound calls with patients, doctors and customers.
- Assist customers with queries, appointments, registrations and service-related information.
- Conduct regular follow-up calls and ensure timely resolution of queries.
- Coordinate with doctors, clinics and internal teams for smooth service delivery.
- Maintain accurate calling records and customer information in CRM or Excel.
- Handle customer complaints professionally and ensure customer satisfaction.




- Support customer onboarding and engagement activities.
- Meet daily calling and follow-up targets.

Required Skills & Qualifications

- 1–3 years of experience in customer care, telecalling or customer support.
- Good communication skills in Hindi and English.
- Strong interpersonal skills and professional telephone etiquette.
- Basic knowledge of MS Excel and CRM tools.
- Ability to handle customer queries patiently and independently.
- Prior experience in healthcare, hospitals or clinics will be an added advantage.

Who We're Looking For A confident, polite and customer-focused qualified with strong communication skills, a positive attitude and the ability to manage customer interactions efficiently.

📌 Customer Care Executive (Gurugram)
🏢 Unbloc
📍 Gurugram