Job Title: Hindi Support Executive
Experience: 0–2 Years
Work Mode: Work From Office (WFO)
Communication Channels: Email, whatsapp Chat & Calls (Hindi, Tamil & English)

About Guidely

Guidely is looking for enthusiastic and customer-oriented Hindi Support Executives (WORK FROM OFFICE) to join our team. The ideal candidate should have strong Hindi communication skills and be comfortable handling customer queries through email, chat, and calls. Candidates with knowledge of banking exams and competitive exam preparation will have an added advantage.

Job Responsibilities

- Handle customer queries and provide support through email, live chat, and voice calls.
- Assist customers with their queries related to products, services, and other support requirements.
- Provide accurate information and ensure timely resolution of customer issues.
- Communicate professionally in Hindi and maintain a positive customer experience.
- Maintain records of customer interactions and follow up on pending queries.
- Escalate complex issues to the appropriate team whenever necessary.
- Meet customer satisfaction, quality, and productivity targets.
- Follow company guidelines and maintain professional communication across all support channels.

Eligibility Criteria

- Any Bachelor degree.
- 0–2 years of experience in customer support, customer service,



or a similar role.
- Freshers with good communication skills are welcome to apply.
- Fluency in Hindi is mandatory.
- Good Tamil & English communication skills are preferred.
- Good verbal and written communication skills.
- Basic computer knowledge and the ability to work with email and chat platforms.
- Knowledge of banking exams such as IBPS, SBI, RBI, or other competitive exams will be an added advantage.
- Willingness to work from the office.
- The Location Near by Erode is an advantage

Preferred Skills

- Customer-focused attitude with good listening and problem-solving skills.
- Patience and professionalism while handling customer queries.
- Ability to multitask and manage email, chat, and call support efficiently.
- Willingness to learn and work collaboratively with the team.

Why Join Guidely?

- Opportunity to build a career in customer support.
- Learn and develop communication and customer-handling skills.
- Work in a collaborative and growth-oriented workplace.

LOCATION : 42/10, Sri Appaji Arcade, 2nd Floor, Perundurai Main Road, Thindal, Erode, Tamil Nadu 638012.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off
- Provident Fund

Work Location: In person

📌 Hindi Support Executive (Erode)
🏢 Guidely
📍 Erode