Company: Sundawn Industries

Industry: Plywood, Timber & Building Materials

Department: Sales & Business Development

Location: Delhi-NCR

Employment Type: Full-Time, Permanent

Experience: 1–4 Years

Qualification: Graduate in any discipline

Salary: ₹18,000–₹20,000 per month

About the Role

Sundawn Industries is looking for a proactive, confident, and result-oriented Sales Coordinator cum Lead Generation Executive to generate business enquiries, contact potential customers, follow up on leads received through social media and other platforms, and convert prospects into sales opportunities.

The candidate will be primarily responsible for outbound calling, lead generation, handling incoming enquiries, identifying customer requirements, and coordinating with the sales team to drive business growth. Valuable communication, convincing skills, and a strong follow-up approach are essential for this role.

Key Responsibilities1.

- Generate new business leads through outbound calls, online research, business directories, and other relevant platforms.
- Call potential customers, builders, architects, interior designers, contractors, dealers, and institutional buyers.
- Introduce company products, including plywood, timber, laminates, and related building materials.
- Understand customer requirements, explain product offerings, and generate interest.
- Build and maintain a database of prospective customers.

1. Social Media & Online Lead Management

- Handle enquiries received through social media platforms, company website, online portals, and other digital channels.
- Contact incoming leads promptly and understand their product requirements, budgets, and purchase timelines.
- Follow up consistently with interested prospects.




- Maintain records of incoming leads, calls, customer interactions, and follow-up activities.
- Identify potential opportunities from online enquiries and convert them into qualified sales leads.

1. Sales Conversion & Customer Follow-up

- Follow up with prospective customers until the enquiry progresses to a quotation, order, or sale.
- Share product information, catalogues, and quotations as required.
- Coordinate with the sales team for pricing, product availability, meetings, and commercial negotiations.
- Maintain relationships with existing customers and explore repeat business opportunities.
- Track lead conversion, pending enquiries, and reasons for lost sales.
- Work towards achieving monthly targets for calls, qualified leads, follow-ups, and sales conversions.

1. Sales Coordination & Reporting

- Maintain daily calling reports, lead databases, customer details, and sales follow-up records using MS Excel.
- Prepare daily, weekly, and monthly reports on leads generated, calls made, enquiries received, and conversions achieved.
- Coordinate with internal departments and the sales team to ensure timely responses.
- Maintain accurate customer information and ensure timely follow-up on every active lead.

Required Candidate Profile
- Graduate in any discipline.
- 1–4 years of experience in, lead generation, telesales,



inside sales, or sales coordination preferred.
- Excellent communication, convincing, and customer-handling skills.
- Confidence in making outbound calls and speaking with new customers.
- Ability to follow up regularly and convert enquiries into business opportunities.
- Basic computer knowledge and proficiency in MS Excel, MS Word, and email communication.
- Ability to manage multiple leads and maintain accurate records.
- Knowledge of CRM software is not mandatory; lead tracking can be managed through Excel and internal reporting systems.
- Experience in plywood, timber, construction, interiors, or building materials will be an added advantage.

Key Skills Lead Generation, Outbound Calling, Inside Sales, Sales Conversion, Customer Relationship Management, Social Media Lead Handling, Online Enquiry Management, Customer Follow-up, MS Excel, Sales Reporting, Database Management, Communication Skills, Convincing Skills, Sales Coordination.

Performance Expectations

- Generate new leads through outbound calls and online enquiries.
- Respond promptly to leads received through social media and other platforms.
- Maintain consistent follow-ups with prospective customers..
- Maintain accurate lead records and submit daily activity reports.
- Contribute to monthly sales and lead conversion targets.

How to Apply Interested candidates are requested to share their updated CV using the contact details below.

Company: Sundawn Industries

Email: [email protected]

Contact Numbers: (phone hidden) / (phone hidden)

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits

- Flexible schedule
- Paid time off

Work Location: In person

📌 CRM Executive (Mundka)
🏢 sundawn industries
📍 Mundka