About the Role

We are looking for an experienced Country Manager to launch and scale Sales operations across four cities by January 2027.

The business focuses on building a large-scale data collection network across retail stores, warehouses and other operational environments. The role will own the India P&L;, business development, field operations, team building and overall execution.

Location: Delhi NCR or Bengaluru

What You'll Own:

1. Business Launch & Expansion

- Lead the launch of operations across four Indian cities.
- Establish 24 operational hubs across these locations.
- Build local business networks and partnerships with retail stores, warehouses, factories and SMEs.
- Drive the onboarding of large business accounts and anchor partnerships.

2. Team Building & Leadership

- Build and manage a team, including sales, operations, training and city leadership.
- Deploy an additional 50% contract field executives through manpower agencies.
- Establish team structures, performance metrics, training processes and incentive plans.
- Manage productivity, attrition and agency relationships.

3. Business Development & Supply Acquisition

- Build a consistent pipeline of businesses through field acquisition and B2B partnerships.
- Drive onboarding targets across retail stores and large warehouse accounts.
- Develop relationships with business owners, operations heads and local market associations.

4. Operations & Quality





- Oversee daily field operations, device deployment, inventory and data collection processes.
- Establish quality control processes and maintain a minimum data acceptance rate of 80%.
- Ensure operational efficiency, timely uploads, equipment maintenance and team productivity.

5. Compliance & Business Reporting

- Ensure appropriate consent, data privacy and applicable labour compliances.
- Own the India P&L;, operating budgets and business performance dashboards.
- Share regular performance reviews with business leadership and align operations with business demand.

Who We're Looking For:

- 10+ years of overall experience, including 4+ years in large-scale field operations.
- Experience in merchant acquisition, quick commerce, food delivery, FMCG distribution, logistics or home services.
- Proven experience managing field teams of 50+ employees, including contract workforce.
- Experience launching new cities, markets or business operations from scratch.
- Solid B2B sales and partnership-building experience, particularly with SMEs, warehouses and large businesses.
- Existing relationships with manpower agencies and the ability to scale field teams quickly.
- Experience managing budgets, P&L; and operational dashboards.
- Comfortable managing hardware deployment and field operations at scale.
- Fluent in Hindi and English; additional regional languages are an advantage.

📌 Country Manager (Bengaluru)
🏢 Pronto
📍 Bengaluru