The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create a dark stores network, serve customers with best-in-class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives.

Key Job Responsibilities

- Ensure a safe work workplace
- Lead and supervise 3P run Micro Fulfillment Centers.
- Responsible for the overall Quality, Productivity, and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
- Ensuring Building health and inventory metrics with best in class quality metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.




- Carry out resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance, Connections, and scorecards.
- Manage People and team development
- Create leaders and talent pipeline.

Good stakeholder management and project management skills

- Do cross-functional and cross-mile interfacing and take up for the best practices and initiatives

Basic Qualifications

- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

- 1+ years of performance metrics, process improvement, or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Locations

- IND, GJ, Ahmedabad

📌 Cluster Manager , Quick Commerce (India)
🏢 Amazon
📍 India