Role & responsibilities

We are looking for enthusiastic, confident, and customer-oriented individuals to join our team as Customer Service & Sales Executives The role involves assisting customers through chat, resolving their queries, providing technical support, and recommending suitable products and services to meet their business needs.

This is a blended role involving both Customer Service and Sales.

Key Responsibilities

- Handle customer queries and concerns through live chat.
- Provide accurate solutions and ensure a positive customer experience.
- Assist customers with technical issues related to products and services.
- Understand customer requirements and recommend relevant products and services.
- Identify sales opportunities and pitch suitable solutions.
- Maintain high standards of customer satisfaction and service quality.

Candidate Requirements





- Excellent verbal and written communication skills.
- Comfortable working in rotational shifts, primarily night shifts.
- Both freshers and experienced candidates can apply.

Selection Process

1. Recruiter Screening
2. Operations Round
3. Customer Service Chat Assessment

Work Details & Perks

- Work Mode: Work From Office (WFO)
- Shift: Rotational shifts
- Weekly Offs: Rotational 2 days off (as per roster)
- Cab Facility: One-way cab facility available for female employees. Applicable cab charges will be deducted from the in-hand salary.

Interested Candidates Contact HR

HR Contact: Simran Heera

Phone: (phone hidden)

Email: [email protected]

📌 Chat Support Executive (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar