JOB DESCRIPTIONTechnical Telesales Executive / Telecaller – Sales

Company Name: Aumplus Power Pvt. Ltd.
Website: https://www.aumpluspower.in/
Job Location: Guwahati, Assam
Department: Sales & Business Development
Employment Type: Full-Time
Experience Required: 2–3 Years
Job Category: Technical Sales / Telesales
Salary: Negotiable, based on experience and performance

1. Job Overview

Aumplus Power Pvt. Ltd. is looking for a dynamic, result-oriented and technically sound Technical Telesales Executive to support our sales and business development activities in the solar energy sector.

The candidate will be responsible for making outbound sales calls, generating qualified leads, following up with prospective customers, explaining solar energy solutions and converting inquiries into business opportunities.

The ideal candidate should have 2–3 years of experience in telesales or inside sales of technical products, preferably in the solar energy, electrical, electronics, power systems, industrial equipment or renewable energy sector.

The candidate must possess excellent communication skills, a customer-oriented approach and the ability to understand and explain technical products in a simple and effective manner.

2. Key Responsibilities

A. Telecalling & Lead Generation

- Make outbound calls to prospective customers, businesses, industries, commercial establishments and residential customers.
- Generate qualified leads for solar rooftop systems, solar power plants and other solar energy solutions.
- Contact potential customers through telephone, WhatsApp, email and other communication channels.
- Identify customer requirements, project size, electricity consumption, budget and purchase intent.
- Develop and maintain a database of prospective customers.

B. Technical Sales & Product Explanation

- Explain the features, benefits and applications of solar power systems to prospective customers.
- Understand basic technical concepts of solar panels, solar inverters, batteries, hybrid systems, on-grid and off-grid solar systems.
- Explain solar system capacity, electricity savings, ROI, payback period and basic project feasibility in customer-friendly language.
- Promote the company's solar EPC services, products and solutions.
- Coordinate with the technical team for complex technical queries, system sizing and project quotations.

C. Follow-Up & Sales Conversion

- Follow up regularly with leads, inquiries and prospective customers.
- Convert qualified leads into appointments, site surveys, quotations and sales opportunities.
- Maintain effective communication with customers throughout the sales process.
- Handle customer objections related to pricing, product specifications,



savings and installation timelines.
- Ensure timely follow-up on quotations and proposals.

D. Customer Relationship Management

- Maintain professional relationships with existing and prospective customers.
- Ensure customer satisfaction through proper communication and timely responses.
- Maintain customer records, call logs, follow-up schedules and sales pipeline.
- Update customer information and sales activities in CRM software or Excel.
- Coordinate with the sales, technical and operations teams for smooth execution of customer requirements.

E. Sales Reporting & Target Achievement

- Achieve assigned daily, weekly and monthly calling and lead-generation targets.
- Prepare daily call reports and sales activity reports.
- Track lead status, conversion ratio, follow-up activities and customer feedback.
- Work towards achieving monthly sales targets and business development goals.
- Participate in sales meetings, training sessions and performance reviews.

3. Required Qualifications & Experience

- Graduate in any discipline. A degree or diploma in Electrical Engineering, Electronics, Marketing or Business Administration will be an added advantage.
- Minimum 2–3 years of experience in telesales, inside sales or technical product sales.
- Experience in selling technical products such as solar equipment, electrical products, electronics, industrial machinery, power systems or related products is preferred.
- Candidates with prior solar industry experience will be given preference.
- Good understanding of sales processes, lead generation and customer follow-up.
- Basic knowledge of MS Excel, MS Word, email and CRM software.
- Ability to understand technical specifications and communicate them effectively.

4. Essential Skills & Competencies

- Excellent verbal communication and telephone etiquette.
- Strong convincing, negotiation and sales closing skills.
- Good interpersonal and customer relationship management skills.
- Ability to explain technical products in simple language.
- Strong follow-up discipline and lead management skills.
- Target-oriented and self-motivated approach.
- Valuable listening and problem-solving abilities.
- Professional attitude, confidence and positive mindset.
- Ability to handle customer objections and rejection professionally.
- Strong time management and organizational skills.




- Ability to work independently as well as in a team.

5. Preferred Technical Knowledge

The candidate should have basic knowledge of the following:

- Solar PV systems and solar power generation.
- On-grid, off-grid and hybrid solar systems.
- Solar panels, solar inverters, batteries and associated electrical equipment.
- Residential, commercial and industrial solar installations.
- Electricity bills, sanctioned load and basic power consumption calculations.
- Solar savings, ROI and payback period.
- Solar system installation process and basic project requirements.

Advanced technical knowledge is not mandatory. The candidate should have the ability and willingness to learn the company's products and technical solutions.

6. Key Performance Indicators (KPIs)

The candidate's performance will be evaluated based on:

- Number of outbound calls made per day.
- Number of qualified leads generated.
- Number of customer follow-ups completed.
- Number of appointments and site surveys scheduled.
- Lead-to-opportunity conversion ratio.
- Sales revenue generated and sales target achievement.
- Quality of customer communication.
- Accuracy ofrecords and sales reports.
- Consistency in follow-up and lead management.

7. Additional Requirements

- Prior experience in B2B sales or commercial/industrial customer handling is highly desirable.
- Experience in selling high-value technical products is preferred.
- Knowledge of the local market in Assam and the Northeast region will be an advantage.
- Ability to communicate in English, Hindi and Assamese.
- Familiarity with WhatsApp Business and digital lead management.
- Candidates should be comfortable with outbound calling and achieving sales targets.

8. What We Offer

- A fixed salary plus performance-based incentives.
- Performance-based incentives and sales commissions.
- Opportunity to work in the growing renewable energy industry.
- Professional growth and career advancement opportunities.
- Product and technical training.
- Supportive and performance-driven work environment.

9. Ideal Candidate Profile

We are looking for a confident and commercially driven individual who has prior experience in technical telesales and can effectively communicate with customers, understand their requirements, generate qualified business leads and contribute to the company's sales growth.

Candidates with experience in solar energy, electrical products, industrial equipment or technical B2B sales are strongly encouraged to apply.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Work Location: In person

📌 Telesales Executive (Guwahati)
🏢 AUMPLUS PROJECTS PRIVATE
📍 Guwahati